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- METHODS of PAYMENT -

We accept VISA, MasterCard, and JCB credit cards, travelers checks, and direct funds transfer (Western Union). We do not accept personal checks, company checks, cashiers checks or money-orders. Prices are listed in US dollars (US$), but we can accept other currancies. Talk to us if you would like to arrange a special form of payment.

Online Ordering

This is the easiest and fastest method. For online orders you must pay with a credit card. We currently accept only Visa, MasterCard and JCB. Your credit card is not charged until your order is shipped. The order you submit is shipped within 48 hours.

Faxing your order

After selecting items in the gallery, clicking the "checkout" button, and filling out the order form, click the "Printable form" page to display a page with all information that you can print and fax to us. With this method you may only pay with a credit card.

The fax number is:
0090 (212) 511 21 98

Mailing your order

After selecting items in the gallery, clicking the "checkout" button, and filling out the order form, click the "Printable form" page to display a page with all information that you can print and mail to us. Be sure to also include payment in the form of credit card or travelers check.

The mailing address is:
Incili Çavus Sok. No: 37 Kat:3
Alemdar Mah.
Sultanahmet 34400
Istanbul, Turkey

Phoning in your order.

You can call us at:
0090 (212) 511 21 98
0090 (212) 511 22 96

We answer the phones whenever we are here, which is uaually from 08:00 to 22:00 GMT.

Paying in person

Probably the least convenient, but definately the most fun. :-) We welcome you in our real gallery anytime.

Shipping

We can ship your order to almost anywhere in the world. You choose between APS (an inexpensive Turkish shipping company), or DHL (worldwide express), on the order form page (the page after you click "checkout"). APS is significantly less expensive, but is slower. DHL is fast (usually 2 days to anywhere), and the packages can be tracked on their website. Shipping prices are regulated according to the weight and size of the item. Please contact us if you plan order over 10 kilograms so that we may arrange special, less expensive transportion.

Many people have some doubts about the safety of shopping on the internet. The main thing concern is that their credit card information will be used by someone else. Statistics have shown that using your credit card for purchases on the internet is significantly safer than using it any other way (over the phone, mail, or even face-to-face). We beleive that shopping with your credit card is even safer than paying by check. Even if your credit card number is stolen, you will not be responsible for any unauthorized purchases. Or if there is a problem with your purchase, the purchase will also be removed from your bill by the credit card company.

Any undamaged item can be returned for any reason within 30 days. Upon receipt of the item, we will credit your credit card for the price. Returns will be charged a 10% restocking fee. All returns must be in as-shipped condition. Sorry, no refunds can be made after 30 days. Shipping and handling charges are not refundable unless we made an error. If there are any problems with your order, please contact us by email or on the contact page.